Vision Careers
At Vision, we’re redefining urban hospitality in Athens. With thoughtfully designed spaces, modern comforts, and a focus on exceptional guest experiences, our properties offer dynamic and rewarding environments for hospitality professionals.
Whether you’re welcoming guests at our 42-room hotel in the heart of the city, ensuring seamless stays in our contemporary suites, or delivering impeccable service behind the scenes, you’ll be part of a team that values passion, professionalism, and creativity.
Why work with us?
– Be part of a growing hospitality brand in Athens.
– Work in a stylish, design-forward environment.
– Enjoy competitive compensation and a fun, engaging workplace.
– Take pride in delivering a premium experience for every guest.
Reservation & Guest Relation Manager
The newly formed Reservations & Customer Experience Manager is responsible for managing all guest reservations, communication, and experience-related interactions across all Vision Hotels properties. This includes handling inquiries, processing bookings and payments, room allocation, guest messaging, and responding to guest reviews.
The department will operate 7 days a week with two daily shifts on weekdays, and a single shift on weekends.
Key Responsibilities
- Handle guest inquiries via phone, email, and online booking platforms.
- Process room reservations and provide accurate details about availability, rates, and promotions.
- Handle room allocation in coordination with housekeeping and front office.
- Process all direct reservation payments and confirmations
- Prepare and send B2B and group offers
- Update and manage reservations in the Property Management System (PMS).
- Coordinate with other departments (front office, housekeeping, sales) to ensure smooth guest arrivals
- Promote upselling and cross-selling to increase room revenue.
- Handle cancellations and modifications as per hotel policies.
- Provide detailed information on hotel facilities, services, and special offers.
- Respond professionally to guest inquiries, complaints, and special requests.
- Ensure guests receive reservation confirmations and pre-arrival details.
- Track guest preferences to enhance personalized service for repeat visitors.
- Follow hotel policies and standard operating procedures (SOPs).
- Ensure compliance with data protection laws and secure guest information.
- Adhere to cancellation, no-show, and refund policies as per hotel guidelines.
- Coordinate with the night shift of the Front Office at Vision Omonia for after-hours urgent matters.
Join Our Team as Cook A at Vision Hotels
We are seeking an experienced Cook A to join our team at our new restaurant opening – Benedict – all-day breakfast, located in the center of Athens, Greece. This is a full-time, year-round position based in Athens with immediate start.
Key Responsibilities
- Set up workstations with all needed ingredients and cooking equipment
- Prepare ingredients for cooking (chopping and peeling vegetables, cutting meat, etc.)
- Cook food using various utensils, equipment, and grillers
- Prepare and cook a variety of dishes according to the recipes of the Benedict brand
- Ensure great presentation by dressing dishes before they are served
- Keep a sanitized and orderly environment in the kitchen
- Ensure all food and other items are stored properly
- Check the quality of ingredients
- Monitor stock levels and place orders when there are shortages
- Maintain high standards of food quality, hygiene, and presentation
- Manage the kitchen team and assist in daily operations
Qualifications & Skills
- Proven experience as Cook A or similar role
- Experience in using cutting tools, cookware, and bakeware
- Knowledge of various cooking procedures and methods (grilling, baking, boiling, etc.)
- Knowledge of food safety and hygiene standards
- Ability to follow all sanitation procedures
- Ability to work and lead a team with a positive attitude
- Very good communication skills
- Flexibility to work shifts, including evenings and weekends a must