Vision Careers

At Vision, we’re redefining urban hospitality in Athens. With thoughtfully designed spaces, modern comforts, and a focus on exceptional guest experiences, our properties offer dynamic and rewarding environments for hospitality professionals.

Whether you’re welcoming guests at our 42-room hotel in the heart of the city, ensuring seamless stays in our contemporary suites, or delivering impeccable service behind the scenes, you’ll be part of a team that values passion, professionalism, and creativity.

Why work with us?
– Be part of a growing hospitality brand in Athens.
– Work in a stylish, design-forward environment.
– Enjoy competitive compensation and a fun, engaging workplace.
– Take pride in delivering a premium experience for every guest.

Reservation & Guest Relation Manager

The newly formed Reservations & Customer Experience Manager is responsible for managing all guest reservations, communication, and experience-related interactions across all Vision Hotels properties. This includes handling inquiries, processing bookings and payments, room allocation, guest messaging, and responding to guest reviews.

The department will operate 7 days a week with two daily shifts on weekdays, and a single shift on weekends.

Key Responsibilities

  • Handle guest inquiries via phone, email, and online booking platforms.
  • Process room reservations and provide accurate details about availability, rates, and promotions.
  • Handle room allocation in coordination with housekeeping and front office.
  • Process all direct reservation payments and confirmations
  • Prepare and send B2B and group offers
  • Update and manage reservations in the Property Management System (PMS).
  • Coordinate with other departments (front office, housekeeping, sales) to ensure smooth guest arrivals
  • Promote upselling and cross-selling to increase room revenue.
  • Handle cancellations and modifications as per hotel policies.
  • Provide detailed information on hotel facilities, services, and special offers.
  • Respond professionally to guest inquiries, complaints, and special requests.
  • Ensure guests receive reservation confirmations and pre-arrival details.
  • Track guest preferences to enhance personalized service for repeat visitors.
  • Follow hotel policies and standard operating procedures (SOPs).
  • Ensure compliance with data protection laws and secure guest information.
  • Adhere to cancellation, no-show, and refund policies as per hotel guidelines.
  • Coordinate with the night shift of the Front Office at Vision Omonia for after-hours urgent matters.

Join Our Team as Cook A at Vision Hotels

We are seeking an experienced Cook A to join our team at our new restaurant opening – Benedict – all-day breakfast, located in the center of Athens, Greece. This is a full-time, year-round position based in Athens with immediate start.

Key Responsibilities

  • Set up workstations with all needed ingredients and cooking equipment
  • Prepare ingredients for cooking (chopping and peeling vegetables, cutting meat, etc.)
  • Cook food using various utensils, equipment, and grillers
  • Prepare and cook a variety of dishes according to the recipes of the Benedict brand
  • Ensure great presentation by dressing dishes before they are served
  • Keep a sanitized and orderly environment in the kitchen
  • Ensure all food and other items are stored properly
  • Check the quality of ingredients
  • Monitor stock levels and place orders when there are shortages
  • Maintain high standards of food quality, hygiene, and presentation
  • Manage the kitchen team and assist in daily operations

Qualifications & Skills

  • Proven experience as Cook A or similar role
  • Experience in using cutting tools, cookware, and bakeware
  • Knowledge of various cooking procedures and methods (grilling, baking, boiling, etc.)
  • Knowledge of food safety and hygiene standards
  • Ability to follow all sanitation procedures
  • Ability to work and lead a team with a positive attitude
  • Very good communication skills
  • Flexibility to work shifts, including evenings and weekends a must